Terms and Conditions
Seven2Five Pty Ltd welcomes you. We are committed to providing quality services to you, and any pet(s) upon request, and look forward to hosting you shortly. Just before you arrive we share with you our terms. Best to get this part out of the way and understood right up front we find.
Check-in and Check-out times
Arrive – after 3pm Depart – by 11am
If you need an early check in or late check out please contact us and we will make every effort to accommodate you. An additional fee may apply.
Payment Terms
Payment is required in full at the time of booking and will be charged to the nominated credit card. Refunds will not be given for cancellations made within 14 days of arrival. Bookings cancelled with a minimum of 15 days notice will receive a full refund, except for bookings cancelled during the peak Christmas and Easter holiday period (1 December to 31 January; Mid March to End April) which will require a minimum of 30 days notice.
Bells Beach Cottage accepts children and additional adults. The price noted on the website is for 2 guests - anything above, and up to 4 people, is an additional charge of $50 per person per day. The website is not currently calculating this correctly so will be added to your bill upon arrival. Our apologies for this.
Pets
Please refer to our pet policy.
Privacy
Please refer to our privacy policy.
Damage
In the event of any contents being broken or damaged during your stay, the cost of replacing or repairing such breakages or damages will be charged to your credit card. If excessive cleaning time is required to return the cottage or studio to the condition in which you found it, an additional cleaning fee will be charged.
Terms and Conditions Updates
This may change from time to time and is available on our website.
Complaints and Enquiries
If you have any queries or complaints about our terms and supporting policies please contact us at:
725 Great Ocean Road, Bellbrae, Victoria 3228